Privacy policy

Last updated October 30, 2026. Covers every Trades Made Easy app, starting with Cleaning Business Made Easy.

The short version

Trades Made Easy apps, starting with Cleaning Business Made Easy, help you run a trades business: clients, visits, checklists, photos, quotes and invoices. What you put in belongs to you. We keep it so the app works on your phone and computer, we never sell it, and we never show ads. You can export everything or delete your account from inside the app at any time.

Who we are

Trades Made Easy, Oakville, Ontario, Canada. We make Cleaning Business Made Easy and we are responsible for the data described here. For any question or request, email support@tradesmadeeasy.com. This policy covers the web app, the Android app on Google Play and any page we host for you, such as your booking page and the invoice page your clients open.

Two kinds of people, two kinds of data

You, the business owner (our customer): your name, email, business name, logo, colours, province, rates, tax settings and the payment details you choose to show clients (your Stripe payment link and your e-Transfer email).
Your clients: the names, phone numbers, emails, addresses, access notes (such as lockbox codes), visit history, checklists, photos, quotes and invoices you enter about them.

For your clients' data, you decide what goes in and why, and we handle it only on your instructions to run the app for you. You are responsible for telling your clients that you use an app to manage their bookings and for having their permission where the law needs it (for example before texting them reminders, or before sharing photos of their home).

What we collect and why

Your account: to sign you in and keep your data separate from every other business.
Your business data and your clients' data: to show your day, quotes, invoices and history, and to sync between your devices.
Photos you take on a visit: stored with that visit as your record of the work. We shrink them on your phone and remove the location data from the file before upload.
Invoice page views: when your client opens an invoice we record that it was viewed, so you know.
Booking page requests: when someone books through your page we store what they enter and, if they tick the box, their consent to reminders with the date and time.
Support chats: the in-app assistant and our team see your question and the account details needed to answer it. We keep chats to help you and to improve answers.
Basic usage data: which screens and buttons are used, to fix problems and improve the app. Never the content of your client records.

What we never do

We never sell your data or your clients' data. We never show ads. We never call you to sell you anything. We never post anything to social media for you unless you turn that on and your client said yes.

Payments

Your clients pay you directly through your own Stripe payment link or by Interac e-Transfer. Card details go to Stripe, never to us. If you pay us for a plan or module, Google Play or Stripe handles the payment; we receive a record of the purchase, never your full card number.

Optional features you turn on

Text and email reminders to your clients go out only after you turn them on and only to clients who agreed.
Share this clean (Marketing module) posts before and after photos only to accounts you connect, only for clients who said yes, with faces and house numbers blurred and no street address. You can turn it off any time.

Who processes data for us

Cloudflare (hosting, database, file storage and AI for the support assistant), Stripe (payment links you choose to use), Google (Play store and sign-in, if you use it), and an email and text provider for reminders you turn on, named here before reminders go live. Each gets only what it needs and handles it under its own privacy policy. Data may be processed outside Canada.

Security

Every connection is encrypted (HTTPS). Passwords are stored only as salted one-way hashes. Each business can see only its own data. Lockbox codes stay hidden on screen until you tap to show them. Invoice pages use long unguessable links. No system is perfect, so if a breach affects your data we will tell you as the law requires.

How long we keep it

Your account and business data: until you delete your account, then gone within 30 days.
Photos: until you delete them or your account.
Support chats: 13 months.
Usage data: 13 months.
Purchase records: as long as tax law requires.

Export and delete

Export: Settings, then Export my data. You get your clients, visits, quotes and invoices as spreadsheets and your photos as a zip, free.
Delete: Settings, then Delete my account. Or email us from your account email with the subject "Delete my account".
A client asks you to delete their data: delete them from your Clients list and their records go with them.

Your rights

We follow Canada's privacy law (PIPEDA) and anti-spam law (CASL), and we offer the same rights to everyone: see, correct, export or delete your data, and withdraw consent to messages at any time. If you are not happy with how we handle your data, you can complain to the Office of the Privacy Commissioner of Canada or your local data protection authority.

Age

Cleaning Business Made Easy is for adults running a business. It is not directed to children and we do not knowingly collect data from anyone under 18.

Changes

We may update this policy. We will post changes here with a new date, and tell you in the app if a change matters to how your data is used.

Contact

Trades Made Easy, Oakville, Ontario, Canada. support@tradesmadeeasy.com